Thank you for visiting www.travelkeynote.com . Over the course of the last several months we have experienced a tremendous increase in visitors to our Blog. As a result, we elected to move our Blog to a server with much larger capacity and bandwidth. During this transition, our site was down for several days.  To all our loyal readers [...]

The travel industry is working to redefine itself as a key player in the American economy by showing how it helps companies improve profits, serves as a source of tax revenue and provides jobs.   Geoff Freeman, U.S. Travel Association senior vice president, said factors that include the recession, a spurt of public anger over [...]

In today’s environment, vying for customer loyalty is no easy feat. Gaining loyalty requires distinguishing ones products from the competition as well as balancing customer wants, needs, and expectations with a focused business model.   One issue is how to distinguish yourself (differentiate) from your competitors …meaning you have to attach a certain value to [...]

For many years, incentives and, in particular, incentive travel have been viewed as highly desirable rewards throughout the worldwide business community. In addition to the satisfaction of winning recognition for outstanding effort, an attendee couldn’t help but be excited and impressed with a trip to Monte Carlo or London. High-level service, a luxury property, plenty [...]

Doing the Right Things and Doing Things Right   February 2009. Southlake, TX. Doing the right things and doing things right…may be a play on words, however, given the uncertainty in today’s rapidly changing marketplace there is little doubt both approaches are needed. What is needed is focus and the right approach to both. There [...]